by Christina Belbas | Brand Management, Connect With Your Customers, Reputation Management
As a business owner, you work hard to give your customers the best experience possible while still making a profit. Many of your customers appreciate your efforts and leave you five-star ratings on different reviewing platforms. But no matter what, it’s impossible to...
by Christina Belbas | Connect With Your Customers, Houston Web Design, search engine optimization
Most company websites have an FAQ page or a comparable one to address common customer questions. Their purpose may seem obvious–they’re designed to save your time and your customers’ time by providing answers preemptively. But there’s more to an FAQ page than...
by Christina Belbas | Connect With Your Customers, Social Media
Businesses have been taking advantage of social media for years as these massive communication websites took over the internet. These sites allow business owners and corporations to connect to their customers on a more personal level, greatly boosting their online...
by Christina Belbas | Connect With Your Customers, COVID 19, Social Media, Social Media Branding
Every brand works hard to stay relevant and visible. Social media is an invaluable tool for both goals, provided that it’s used correctly. In addition to staying relevant, your brand must also work to stay appropriate. What exactly does it mean to be appropriate on...
by Alanah Beebee | Business Tips, Customer Service, Online Marketing, Social Media
Seeing a negative post appear on your Facebook timeline often makes you wonder what created such an angry customer. When you’re running multiple social networks and see a negative comment on a recent post, how do you respond? When running a brand’s social media, you...
by Alanah Beebee | Business Tips, COVID 19, Team Building, Work from Home
Those who have started working from home as a change from working in an office environment are finding their expectations might not be the reality. The life of a work from home job can be a rewarding experience if you put in the hard work and stay up-to-date with your...
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