Optimize your Facebook Business Page to Increase your Online Presence and Customer Conversions

optimize facebook business page, itvibes digital marketing

Facebook is a marketing tool that when used properly can generate huge results. One of the reasons Facebook is so beneficial, especially to small businesses, is that it is free and has the potential to reach millions of people. With a few tips from the marketing gurus at Business 2 Community (B2C), you can learn how to optimize your Facebook business page to generate higher rankings, easy discover-ability, and big profits through customer conversions.

What are Facebook Business Pages?

Facebook Business Pages are online profiles specifically designed for businesses, organizations, brands, and public figures to establish a digital presence on the Facebook social media platform. These pages function as a way for businesses to connect with their target audience, share information, engage with customers, and promote their products, services, or messages.

Unlike personal profiles, which are meant for individual users, Facebook Business Pages offer a range of features tailored to meet the needs of businesses and other entities. These pages allow businesses to create a public identity, showcase their offerings, and build a community of followers or fans. 

Facebook Page Best Practices: Tips to Optimize Your FB Business Page

Choosing a Page Name

Choosing the right name for your Facebook page is essential. The name needs to convey your business culture and personality to create brandability. When customers see your name appear on their news feeds, they need to feel like they know what your company represents.

Relativity comes into play when users are searching for your associated service or product. “The “first word of your Facebook page title is the most significant in the eyes of Google.” Make sure that the name accurately represents what you provide so visitors searching for your service/product on Google can easily find you.

Customize Your URL

If you match your Facebook URL with the page’s title, you will strengthen your brand recognition. Just like with your main website, you can customize the URL on your FB business page.  This is a miracle worker for Search Engine Optimization. Not only does it boost your rankings on search engines, but it makes it easier to create a greater presence on Facebook.

Fill Out Your Profile

A complete profile reveals your professional attitude and is a clear signal to your audience that you are engaged. This is the most important aspect of your Facebook page that tells your audience who you are and how you operate. A couple of things to keep in mind: keep your Profile and Cover photos current and up-to-date and have relevant, current, and accurate information in your bio.

Utilize the About Us Section

80% of customers use online research to make a purchasing decision. Reading your About Us section is part of that research. Your visitors want to know all about you from your culture, beliefs, and benefits to your location, hours of operation and services.

Don’t be shy, but remember your audience and use the appropriate voice and tone to create and keep engagement. B2C reminds us to “remember to add the link to your website or landing page within the short description because it strongly improves the findability of the particular offer or content page.

Include your Contact Information

The current FB design automatically shows your phone number and location, but be sure to insert your street address, state, and zip code into your About Us page to make it easier to index your brand for local page results. According to B2C, “Google simply pays more attention to pages that give specific contact information.”

Keep Your Look Consistent

When setting up your Facebook page, it’s important to keep a consistent look that people will remember. Use similar colors, fonts, and images throughout your page. Your profile and cover photos should match your brand’s style. When everything looks the same, it’s easier for people to recognize and remember your business.

Plan Your Posts

Before you start posting on your Facebook page, have a plan. Decide what kinds of things you want to share, like helpful articles, interesting videos, or fun questions. Make sure that what you post matches what your business is all about. When your posts make sense for your brand, more people will want to follow and interact with your page.

Talk to Your Followers

When people comment or send you messages on your page, make sure to respond. It’s like having a conversation with your customers. Ask questions to get them involved, and run simple contests or polls to keep things exciting. When you show that you care enough to personally respond, people will feel closer to your brand.

Learn from Your Data

Facebook provides data  and analytic tools that tell you how your page is doing. Pay attention to things like how many people saw your posts and what kind of people follow you. This information can help you make better decisions about what to post and when. By using this data, you can keep improving your page’s performance.

Encourage Action

Include buttons on your page that tell people what to do next. For example, you can add a button that takes them to your website or lets them call you. These are called “call-to-action” buttons. They make it easy for your followers to take the next step, whether it’s learning more about your business or making a purchase.

How can I learn more about Facebook Business Pages?

To learn more about Facebook Business Pages, consider these steps:

  • Facebook Help Center: Explore official guides, FAQs, and tutorials on the Facebook Help Center.
  • Online Courses: Enroll in digital marketing courses on platforms like Udemy or LinkedIn Learning.
  • Webinars: Attend Facebook or marketing expert webinars for practical insights.
  • Blogs: Read social media marketing blogs for tips and trends.
  • Books: Study social media marketing books for in-depth strategies.
  • Communities: Join online groups to learn from professionals and peers.
  • Experiment: Test different content and strategies on your own page.
  • Consult Experts: Seek advice from marketing professionals or agencies.

Learning how to optimize your social platforms is a continuous task. Whether you’re starting a new marketing campaign or finetuning your social media marketing strategy, resources like these will help you stay ahead of your competition.

Other Facebook Business Page FAQs

How can I choose the right name for my Facebook Business Page?

Select a name that reflects your business identity and resonates with your target audience. Make it simple, memorable, and related to your products or services. Ensure it’s consistent with your branding across all platforms.

How do I customize my Facebook Business Page’s URL?

Once your page has at least 25 followers, you can create a custom username (vanity URL) for your page. Go to “About” > “Edit Page Info” > “Create Page @username.” Choose a username that aligns with your business name for easy brand recognition.

How can I optimize my Facebook Business Page for search engines?

Use relevant keywords in your page’s name, About section, and posts to enhance SEO. Ensure your profile is public so search engines can index it. Also, regularly update your content to maintain relevance and improve your page’s search visibility.

What types of content should I post on my Facebook Business Page?

Share a mix of content, including informative articles, engaging videos, customer testimonials, promotions, and behind-the-scenes glimpses of your business. Variety keeps your audience interested and engaged.

Is advertising on Facebook important for my business page’s success?

Yes, Facebook advertising can greatly enhance your reach. You can target specific demographics and interests, boosting visibility among potential customers. It’s an effective way to increase your page’s following and drive actions like website visits or purchases.

Start Optimizing Your Facebook Page

Investing time and effort in your Facebook page might feel overwhelming, but it’s a really important part of your online social media plan. Imagine your Facebook Business Page as a “second home page” for your online business, just like experts suggest. In business, building trust is key – people buy from those they trust. Social media is like a place where you can talk to people, create a community, and build that trust.

When you have an active and interesting Facebook page, it makes your brand look trustworthy and more people notice it. You can talk to your customers, share cool stuff, and show that you know a lot about what you do. This not only helps you get new customers but also keeps the ones you already have happy. That’s awesome customer service!

At ITVibes, we’re experts in Social Media Marketing. We know how to use platforms like Facebook to talk to people in a way that works. If you’re wondering how to handle your social media in a smart way, get in touch with us. We’re here to help you use social media to make your business better.

ORIGINALLY PUBLISHED AUGUST 2015