by Traci Huhn | Brand Management, Reputation Management
As a business owner, you probably have an idea of how valuable reviews are to your online reputation. People rely heavily on customer reviews and recommendations to choose where to spend their hard-earned money. Did you know? Today, Facebook recommendations remain one...
by Traci Huhn | Brand Management, Reputation Management
When you receive an online review from an unhappy customer describing their negative experience with your business in detail, it can be a lot to take in. We all know that bad reviews can be bad for business. But how you respond to a bad review can be even worse....
by Michele Redmon | Brand Management, Business Tips, Content Marketing
Is it wise to invest in digital marketing trends? For many small business owners, the answer is probably “no.” Investing in trends that fall flat or underdeliver can have very real consequences. However, when has a trend passed the test? Find out which 5 digital...
by Michele Redmon | Brand Management, Web Development
“Audit” is often thought of as a dirty word. It incites stress and anxiety and right now you’re probably imagining that dreaded letter from the IRS. Relax. A website audit (sometimes referred to as an SEO audit) is a good thing! In fact, it can be one of the most...
by Michele Redmon | Brand Management, Content Marketing
Whether you’re marketing your own business or working for a marketing agency, you have a lot on your plate when it comes to attracting customers. Marketers face increased demands as new channels, strategies, and technologies are introduced. This means that you must...
by Traci Huhn | Brand Management
Managing your reputation is just like any other aspect of marketing your business - it takes work! But proactively building a positive reputation is much easier than running damage control. Click To Tweet As a business owner, Google Reviews can seem scary –...
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