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7 Sure-Fire Ways to Generate More Facebook Reviews

7 Sure-Fire Ways to Generate More Facebook Reviews

As a business owner, you probably have an idea of how valuable reviews are to your online reputation. People rely heavily on customer reviews and recommendations to choose where to spend their hard-earned money. [bctt tweet="Did you know? Today, Facebook...

Best Practices for Responding to Negative Reviews

Best Practices for Responding to Negative Reviews

When you receive an online review from an unhappy customer describing their negative experience with your business in detail, it can be a lot to take in. We all know that bad reviews can be bad for business. But how you respond to a bad review can be even worse....