by Alanah Beebee | Business Tips, Customer Service, Online Marketing, Social Media
Seeing a negative post appear on your Facebook timeline often makes you wonder what created such an angry customer. When you’re running multiple social networks and see a negative comment on a recent post, how do you respond? When running a brand’s social media, you... by Christina Belbas | Connect With Your Customers, Customer Service, digital marketing
As anyone in the sales or marketing field knows, customers are the backbone of the industry. Without customers displaying an interest and investment in your products or services, your business simply can’t survive. But you can’t automatically expect people to be... by Ashlee Vaughn | Business Tips, Customer Service, Reputation Management
In business, creating a good relationship and keeping track of a customer’s history is the essential link to gaining a customer. This is where CRM software (customer relationship management software), comes in. Gone are the days of not knowing about your customers....
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