FAQ

FAQ

Frequently Asked Questions

When you want to get your Houston web design or redesign or wanting to plan your online marketing strategy for your business, you may have lot of questions. You probably heard many experiences and ideas from your friends, customers and other designers and you are all confused on where to start and who to trust. Of course, we understand your problem. We want to help untangle all your thoughts. We want to provide necessary information to make your decisions. Below are the answers to the most commonly asked questions.

If you can’t find an answer to your question here about any of our services please feel free to contact us and one of our online design and marketing specialist will get back to you with an answer as soon as possible. You can also check out our FREE educational marketing seminars to learn more about the tools and options.

How long does it take to design my website?

The timeline on a design depends on the needs and features of the website. Every Website has its purpose and specific target audience. We try to finish the project as soon as possible. Generally, it takes about 3 to 4 wks from start to go live for the design, social media integration, training on Blog & Facebook, Twitter, LinkedIn, and YouTube. The most common delay we encounter in completion of a new website is waiting for the content from the client.

Do we have to meet in person to discuss the needs and the design?

In most of the times in person meeting isn’t necessary. We can discuss your design and business website needs on the phone, email and/or through web-meetings. All the design work is done on our test servers and a link will be provided to check the progress and to test the complete website before going live.

What kind of information would you need in the consultation?

All our website design and marketing solutions are custom built for your business needs, and target markets. We need to understand your business model, your current marketing strategies, future marketing and sales goals, target reach, and growth potential. This helps us put together a package specific to your requirements that work for your business and success.

How do I provide the content for the website?

We recommend using a Word document to provide necessary content for specific pages and blocks on the website. Graphics could be sent as email attachments or given as links for stock photos. If it’s a redesign, we can extract the current website’s content and load it to the new website. We provide Content Manager or Content editor with our websites so you can update and self-publish both text and images within the website pages.

How can I update my website after go live?

All our websites come with Content Manager or Content editor facilitating you to update the text and graphics on the pages yourself. We will also provide training and support on the CMS (Content Management Solution) to help with the learning curve.

Do you provide any training?

Yes. We provide full length training on content strategy, keyword analysis, content management software, blog, and social media sites. We will educate you on how to effectively write blog posts, and social media updates, timings, and best practices as part of our packages.

Do you use Flash animation in your website design?

No. We do not support any kind of Flash animation in our designs as it is not Google friendly, Mobile friendly and User friendly. Our animations are all built using HTML5 standards for the best users’ experience and make the site Search, Mobile and User friendly.

Will my website design be “Search Engine” friendly?

Yes. All our websites are custom built and are User friendly, Search Engine, and Social friendly to maximize the effectiveness and the purpose. We help you with Onsite optimization using Meta tags, titles, keyword density, headings, and content distribution.

Will my website look and perform the same on different browsers and systems?

All our website designs are browser and system compatible. They are built to look and perform the same on all browsers, laptops, tablets and smart phones. Of course, this also is affected by the end users’ computer settings, resolution, browser versions and installed desktop applications. As technology keeps changing it’s important to get your website analyzed and updated periodically to stay current with the web standards.

Do you provide hosting and maintenance services once the website is done?

Yes. All the websites are hosted on our private servers and constantly maintained for software upgrades, security patches and failure points. Regular backups are taken to avoid any data loss in blogs, website pages and any backend apps.

How long do I have to keep the website with you? Can I move to a different host later?

We generally recommend a 12 months maintenance contract for best return on investment. As per our contract, you own the website which includes the design, content, graphics, and features excluding any proprietary code or software used. You can move to a different host down the road and take the complete website with you. We will also help you move the entire website along with the software, files, content, graphics, and data to the new host seamlessly.

Do you provide website statistics?

Yes. We believe that without the measure you can’t improve your strategy. The website statistics are completely accessible on demand to measure your visit traffic, page views, traffic sources, keywords, time spent etc. We also educate you on steps to measure the social media analytics for Facebook, Twitter, YouTube, Blog and LinkedIn.

Do you redesign existing websites?

Yes. We can redesign your website to the current standards and visitors’ expectations retaining your company’s brand message and feel.

How much does the website design cost?

This is an interesting and vague question similar to asking “How much does a car cost?” We all know it totally depends on the make, model, year, and features of the car. Same way the total cost of the Website is based on the extent of customization and features added. Every business is unique in its business model, target markets, and in their marketing reach. We consult with you to understand all these to tailor fit a solution that works the best for your needs. That’s when we would be able to provide you with the cost breakdown and work on the payment options.

My customers are all through referrals. Then why do I need a website?

Website is your online brand representation. It primarily serves 2 purposes. 1. Lead Generation 2. Brand Recognition. In this case, you could get a website setup for the 2nd purpose. But in many cases when people get referred to more than one business they use website for the final decision. If your competition’s website is better than yours, they end up calling them first.

What additional services do you offer?

We provide end to end web design and marketing solutions including Website design, Social Media Marketing, Search Engine Optimization, Mobile Site design, and Online apps like CRM, Sales performance tracker, Email Campaigns and clients’ document repository.

What is included in the SEO services?

SEO (Search Engine Optimization) services are broken into 2 parts. The first part is effective implementation of Blog and Social Media strategy to build relevant content, keywords and inbound leads. The second part is Link building. Creating link backs for various other sites for the keywords you want to be optimized. The more back links the better keyword ranking and authority. When this is combined with the first part (relevancy) you will have a good optimized website so potential clients can find your quicker and stay connected to finally convert into prospects and customers.

Why is Social Media integration so important?

Social Media is all about people helping people. There are millions of people spending billions of minutes on social media sites like Facebook, Twitter, LinkedIn and YouTube. Imagine what this could do to your business when they can find your brand on these sites. Social media helps in building brand recognition, products & services awareness, word of mouth, inbound leads and also search engine optimization.

Why is Mobile site so important?

Smart phones are driving an increasing amount of web traffic, and the numbers are only going to grow as mobile devices become cheaper and more mainstream. 40% of online searches now happen on mobile sites, meaning that people are often browsing on the mobile phone before making their buying decision. So having your website readable on handheld devices increases customer conversions and users’ browsing experience.

What kind of clients do you work with?

We work with all industries and verticals in the market including, but not limited to, Energy & Oil services, Real Estate, Insurance, Finance, Professional services, Non-Profits, Healthcare, and Law Firms etc. Please feel free to check our portfolio and clients’ testimonials to see how we helped many local businesses with their lead generation and brand building.

What kind of guarantee to you provide?

We guarantee your satisfaction with our work, faster turnarounds, superior brand quality, excellent customer service, education on market changes, and maximum return on investment.

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